Process management is an instrument for controlling and improving business processes at a company. The aim is to make company processes efficient, transparent and customer-orientated. This is achieved particularly effectively with process modelling. In process modelling, the company's various processes and internal control system are depicted graphically so that weak points and potential for improvement can be rendered visible through process analysis. Well-documented processes then serve as the basis for monitoring compliance requirements, such as adherence to the Generally Accepted Principles for Proper Accounting and Retention of Books, Records and Documents in Electronic Form as well as Data Access (GoBD). Due to constantly changing underlying conditions, process management is not a one-off project, but rather a continuous improvement process in which best practices and previous experience need to be taken into account in optimising processes.
It does not matter whether you have just founded your company or are part of a well-established company group structure. Whatever the case may be, it is important to specify goals and key performance indicators in order to harmonise and streamline processes. We will be glad to assist you with your project. The following procedures have already proven their effectiveness many times over with our clients:
Generally speaking, our approach is to map the PDCA cycle (Plan, Do, Check, Act). This means that after analysing the current situation and spelling out the target, we review possible improvements and then check whether the result has been achieved before setting a new standard. Finally, these specified standards are reviewed on an ongoing basis.
dhpg is your ideal partner when it comes to process management because we understand SMEs inside-out and support you from the initial concept all the way to successful implementation. As a permanent contact partner at your side coordinating the entire process, we speak the language of both IT and non-IT specialists, building bridges between people. Our experts leverage the latest analysis and process design methods, such as value stream analyses, and always have one eye on overall success and your benefits. This allows us to ensure seamless, efficient process optimisation for your company, saving you time and effort.
Our experts pool their know-how in the fields of IT, digitalisation, process management and project management. This allows us to provide you with the best possible advice from different perspectives, without losing sight of the people and opportunities of the company. Our aim is to optimise your company's processes and guide the projects assigned to us across the finish line.
No manager, no executive is a jack of all trades. Our advisors make things transparent for management. They shed light on areas where action is needed, thus shielding you from unnecessary security and liability risks. You retain full control at every stage of the process, without any additional workload - a service that for us is only natural.
IT security is part of our DNA as an auditing, legal and tax consultancy firm. Our experts draw on their experience in the fields of process management and IT security to achieve the greatest possible benefits for your company. With us at your side, you can rest assured that your company's data will be secure throughout the entire process.
Would you like to arrange a personal meeting? We would be glad to arrange an appointment with you - no strings attached - so that we can get to know each other. We look forward to your call or e-mail and to hearing from you.
Process management is a systematic approach to controlling and improving business processes at a company. The objective is to make company processes efficient, transparent and customer-orientated. Process management involves identifying, analysing, designing and monitoring processes to ensure that they contribute to achieving the company's objectives in an optimum manner. In the context of IT, this means utilising IT systems and information infrastructures to optimise processes in such a way that they support the business strategy and ensure smooth technological processes, taking forward the digital transformation of your company.
Process management is of crucial importance for medium-sized companies as it enables them to organise their business processes along more efficient and customer-oriented lines. By optimising processes, resources can be better utilised, costs reduced and responsiveness to market changes enhanced. This helps companies to achieve greater transparency and boost customer satisfaction by ensuring that services and products are consistently aligned with customer needs. It furthermore promotes adaptability to constantly changing conditions, thereby contributing to the long-term competitiveness and success of the company.
Process modelling describes the graphical representation of workflows and processes. These models are used to visualise and document complex processes in order to make them easier to understand for everyone involved. A model of a process can assume various forms, such as flowcharts or process flow diagrams.
These are the advantages that process modelling has to offer:
There are various methods for process modelling, including
Collaboration with dhpg can optimise your processes through individual consulting and tailor-made solutions. Our experts understand the specific challenges facing SMEs and leverage modern analytical methods to boost process efficiency and enable seamless implementation. We support you in laying down and reviewing process KPIs to render performance and progress measurable. Our experienced process managers produce structured process documentation that creates transparency and serves as a basis for the standardisation and optimisation of processes. We help set up, document and implement an internal control system (ICS) to ensure compliance and minimise risk. We also offer advice and support in the implementation of laws, standards and frameworks in your processes while fostering an understanding, acceptance and active participation on the part of your employees by staging workshops. These services provide the groundwork upon which to raise process efficiency and enable seamless implementation.
The standardisation and optimisation of processes offer numerous advantages. They bring about greater efficiency by eliminating redundancies and standardising procedures, saving time and reducing costs. They contribute to a reduction in the error rate and to consistent performance thanks to standardised role descriptions and rules of responsibility while building a uniform understanding of processes and their results within as well as between companies and departments. Standardisation facilitates the targeted acquisition and faster onboarding of new employees as well as work across different sites. Moreover, defined standards form a solid basis for audits and certifications, contributing to quality assurance while strengthening adherence to compliance requirements. Optimisation promotes the flexibility and scalability of processes so that companies can react nimbly to changes. Finally, it adds transparency, enabling better control and monitoring along with a continuous improvement of business processes.
Standardising processes always makes good sense wherever underlying products or services are comparable and there are enough similar use cases. This is particularly relevant if a process is applied at different sites. In areas characterised by complex work processes, standards help keep an overview while preventing loss of control over the host of requirements. These are a key element when it comes to boosting efficiency and quality while providing the basis for growth and scaling.
dhpg is your competent companion in the area of process management because as a medium-sized consultancy we understand medium-sized companies and support you from the conception to the successful realisation of your processes. Acting as your first point of contact, we coordinate the entire process, speaking the language of both IT and non-IT specialists, thereby linking up the factors that ensure your success. We support you in setting targets and spelling out KPIs and help you to harmonise, streamline and optimise your processes. We offer tried-and-proven services such as defining and reviewing process KPIs, structured process documentation, standardisation and optimisation of processes, the development and launch of an internal control system as well as advice and support in the implementation of laws, standards and frameworks. Our specialists employ advanced analysis and process design methods to ensure consistent and effective process optimisation. The PDCA cycle (Plan, Do, Check, Act) serves as our guide in analysing the current situation and objectives, checking for possible improvements and monitoring the results before instituting a new standard. Finally, these defined standards are subjected to reviews on an ongoing basis.
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